When will my order ship?
We ship Monday through Friday and most in-stock orders ship within 24 hours from the order date. Orders placed on the weekend and select holidays will be processed on the next business day. Please note that certain pieces are made to order or may be out of stock and can result in extended delivery time. We will make every effort to communicate with you as soon as possible regarding any potential shipping delays. For more information, please refer to our Shipping & Returns page. If you have any special requests or delivery deadlines, please contact us at email@example.com and we will do our very best to accommodate!
How do I figure out my ring size?
- If you don’t know your ring size, we recommend having a local jeweler measure your U.S. ring size for you. Most of our rings come in sizes 4 (midi / pinky / knuckle), 6, 7 or 8.
Help, I lost one of my earrings! Can I buy just one instead of a pair?
I’m looking for a specific Bing Bang item and I want to see it in person, where can I buy it in my area?
- Check our Stockists Page to find stores in your area or contact our Customer Service. They can direct you to the store that might carry the item you’re looking for.
Can I pick up my jewelry from the Bing Bang studio?
- Unfortunately we are not able to accommodate walk in customers to our studio at this time. Please email firstname.lastname@example.org or call us at 212 925 7020 if you have a special request or require purchasing assistance.
I bought something online as a gift and shipped it directly to them. Will they see the pricing? How is it packaged?
- All packages arrive wrapped and ready for gifting! A packing slip is included in each package, but does not display any pricing information. Please note: items purchased from our 'SALE' section do NOT come in gift boxes.